How to disable or enable a User account on the platform

Who can deactivate and reactivate a user account?

Subsidiary admins, Directeur EE, company manager, and IZI support have the right to deactivate and reactivate user accounts.

How is it done?

Step 1: Access the platform

Begin by logging into your IZI Safety account.

Step 2: Navigate to the user Listing

Once logged in, go to the "Listing" tab, located in the platform's navigation menu.

From there, select the "Users" section.

Step 3: Locate the User to deactivate

Within the "Users" section, you'll find a list of users. Identify and click on the user you want to deactivate.

If you have multiple accounts in the list, you can use the search function by name, profile, role and other criteria. Simply enter the data and click "Filter".

Step 4: Initiate the deactivation

In the user's details, on the right, you will notice three dots.

Hover your mouse pointer over the dots to reveal the four options: "Send Invitation", "Edit", "Disable" and "Enable".

Click on "Disable".

Step 5: Confirm the deactivation

A confirmation dialog box will appear on your screen. Confirm the deactivation by clicking "Disable" once again.

Step 6: Complete the deactivation

In the Listing, you should be able to see the successfully deactivated user (greyed out).

Reactivate a User account on the IZI Safety platform

Step 1: Access the Platform

Start by logging into your IZI Safety account.

Step 2: Navigate to Inactive users

After logging in, go to the "Listing" tab in the platform's navigation menu.

Within the "users" section, click on the "Filter" option.

Step 3: Select Inactive users

In the filter options, choose "Inactive" next to the "Inactive/Active" filter. 

Confirm your selection by clicking on the "Filter" button. 

Step 4: Locate the user to reactivate

You will now see a list of all previously deactivated users.

Locate the user you wish to reactivate.

Step 5: Initiating Reactivation

Hover your mouse pointer over the three dots next to the user's details.

Four options will appear: "Send Invitation", "Edit", "Disable" and "Enable".

Click on "Enable".

Step 6: Confirm the reactivation

A confirmation window will appear on your screen.

Confirm the reactivation by clicking on "Enable" once again.

Step 7: Complete the reactivation

The user has been successfully reactivated on the IZI Safety platform. You can now see it by filtering on the Active users.

Deactivate or reactivate multiple accounts

To deactivate or reactivate several accounts at once, select the affected accounts. A group actions option will appear. Click deactivate or reactivate.