How to deactivate or reactivate a Company account on the platform

Who can deactivate and reactivate a Company account?

Subsidiary admins and IZI admins have the rights to deactivate and reactivate Company account.

How is it done?

Step 1: Access the platform

Begin by logging into your IZI Safety account.

Step 2: Navigate to the Company Listing

Once logged in, go to the "Listing" tab, located in the platform's navigation menu.

From there, select the "Companies" section.

Step 3: Locate the Company to deactivate

Within the "Companies" section, you'll find a list of companies. Identify and click on the company you want to deactivate.

If you have multiple accounts in the list, you can use the search function by name, profile, role and other criteria. Simply enter the data and click "Filter".

Step 4: Initiate the deactivation

In the company's details, on the right, you will notice three dots.

Hover your mouse pointer over the dots to reveal the four options: "Send Invitation", "Edit", "Disable" and "Enable".

Click on "Disable".

Step 5: Confirm the deactivation

A confirmation dialog box will appear on your screen. Confirm the deactivation by clicking "Disable" once again.

Step 6: Complete the deactivation

In the Listing, you should be able to see the successfully deactivated company (greyed out).

Reactivate a Company account on the IZI Safety platform

Step 1: Access the Platform

Start by logging into your IZI Safety account.

Step 2: Navigate to Inactive Companies

After logging in, go to the "Listing" tab in the platform's navigation menu.

Within the "Companies" section, click on the "Filter" option.

Step 3: Select Inactive Companies

In the filter options, choose "Inactive" next to the "Inactive/Active" filter. 

Confirm your selection by clicking on the "Filter" button. 

Step 4: Locate the Company to reactivate

You will now see a list of all previously deactivated companies.

Locate the company you wish to reactivate.

Step 5: Initiating Reactivation

Hover your mouse pointer over the three dots next to the Company's details.

Four options will appear: "Send Invitation", "Edit", "Disable" and "Enable".

Click on "Enable".

Step 6: Confirm the reactivation

A confirmation window will appear on your screen.

Confirm the reactivation by clicking on "Enable" once again.

Step 7: Complete the reactivation

The company has been successfully reactivated on the IZI Safety platform. You can now see it by filtering on the Active Companies.

Deactivate or reactivate multiple accounts

To deactivate or reactivate several accounts at once, select the affected accounts. A group actions option will appear. Click deactivate or reactivate.